Here we go with another favourite bit from V4! This time we move on to a new feature – instant messaging within clientexec!
How does it work? It’s based on the usual “whos logged in” area. From there you can see other member’s of your team and initial a chat session.
Each staff member even have their own status – Available / Away /Busy
As you can also see – you can have several chat windows open with different team members! The chat screen itself is very straightforward and easy to use, so now you can have private chat right within your billing and support centre without having to swap between software (aim / msn etc)!
