Over the past few weeks we’ve been pushing strongly ahead with new features and bug fixes, and we’re really excited about some new features coming in Clientexec 5.5. Here are some of the new features to expect in version 5.5.
This feature has been requested numerous times in the past, and we’re proud to announce that starting in Clientexec 5.5, you’ll be able to offer FREE domains to your clients when they sign up for specific packages and package terms. This means you can offer a free .com domain when your client signs up for an annual web hosting package! More information on this important feature will be coming shortly.
Ticket Search Filters Enhancement
You will now be able to create custom ticket search filters that filter based on the subject or content of the ticket.
Default Run-Times for Automation Services
We’ve made it easier for you to get up and running by updating the default run times of our automation services to what we believe should be how most companies operate. As always, you can modify them to your liking. We also plan to introduce a more user friendly way at changing the way you select when a service works in a future release!
PHP 5.6 and invalid mail server SSL certificates
Starting with PHP 5.6, PHP started to verify certificates on SSL connections. While the correct fix for this would be to replace the invalid certificate with a proper one, this might not always be achievable, so we’ve implemented a new setting which allows our mailer to ignore these errors.
CC & BCC email addresses for ticket notifications
Ever need to have a staff member, or a 3rd party notified about a support ticket? This is now possible with the addition of CC and BCC fields for each support ticket.
Minor Bug Fixes
We’re not perfect, and some bugs do make it through our QA process. As always, we’re constantly squashing these bugs as they are found or reported.
We recently launched a new Feature Request System, and we’re always looking for feedback. Have a feature you always wanted to see in Clientexec? or you don’t like the way something works? Let us know, and we’ll be happy to discuss the best solution to it for everyone.
As a business we have always found that pricing is one of the most difficult aspects of running a business. After analyzing current and future plans, as well as being in a period of stability, we would love to pass on some savings to the lifeblood of Clientexec, YOU! So I am happy to announce that we are making a price reduction for Reseller Packages.
Below is a comparison of new and old prices:
If bulk licenses aren’t for you, but you’re still interested in getting started and reselling Clientexec, we also offer Pay As You Go billing. For more information on this, and pricing, check out our Pay As You Go page.
We are committed to making your reselling experience the best is possibly can, and making it easy to resell your favorite billing system.
If you have any feedback for us, please reach out to us at email@example.com – We’re also always looking for ways we can make the Clientexec application better, so if you have any features you’d love to see in Clientexec, please request them in our Feedback System.
Starting today, we’re releasing a new way to submit feature requests, and bug reports to Clientexec.
In the past, we’ve dabbled with different systems, such as our forums, but that really lacked the ability to gauge interest from the community on each request.
We’ve added most of the feature requests from the forums as well as some others we’ve received, but if we missed yours, please feel free to post it again!
As always, we’re always looking for feedback, so please reach out if you have any suggestions.
We are very excited to announce the launch of our new blog! There is where we plan to share our thoughts on the web hosting industry as well as bring detailed information on everything to do with Clientexec.
A Look Forward
Our goal has always been to offer the best system possible. With that being said, we’ve decided to change some of our internal processes in hopes to offer even better services to our clients. Stay tuned for smaller, but more frequent releases, more knowledge articles, and more documentation. If you have any feedback for us, please do not hesitate to contact us about it. We’re always here to listen!
I invite you to bookmark our website and/or blog and to connect with us on social media (FaceBook & Twitter) to stay up to date on our news. We will have lots of updates to share in the coming weeks and months.