We are pleased to announce that Clientexec 5.6 Release Candidate 1 is now available. This means that the final release of 5.6 is right around the corner!

Click here to download version 5.6.0RC1

What’s new in this version?

Live Chat now functions properly in Internet Explorer and Edge

CC/BCC fields available when manually creating a support ticket

A staff member can now add the appropriate CC and BCC emails when creating a support under under a client.

New Event Listeners and API resources available.

We’ve added requested API resources and event listeners to Clientexec. More information on this to come in an upcoming blog post!

New Integrations!

We’ve added support for PayStack and BrainTree payment processors.

Tweets on Excellent Feedback

Your clients can now easily send a tweet about your amazing support when they rate each closed support ticket

Many More Minor Bug Fixes & Tweaks

Reminders

Just a reminder, that this is a Release Candidate, and there may be minor bugs. This release is not meant to be run in production, however it should be stable enough to do. We’re also always looking for your feedback, please post on our Feature Request System any features you’d love to see in future releases of Clientexec.

With continued hard work and updates in our core platform we have launched a new release that is sure to catch your attention. In this update you will be able to notice the following plugins, fixes, updates and performance increases:

Plugins:
– Live chat available and fully functioning with all upgraded Clientexec accounts for free (MG)
– Additional options to increase revenue with Razorpay payment plugin. (JD)
– Added NameCheap domains integration (MG)

Billing:
– More invoice options with “Mark Refunded” and “Mark Credited” buttons to change an invoice status if required without running the process. (JD)

Clients:
-“Send Invoice” button now available on the client side invoice view. (JD)
– Update to display of global search when matching an organization to show the organization that was matched. (MG)
– Allow a pending package to be set to a cancelled status, instead of only active or pending. (MG)

System/Admin:
– Installer checks in force for JSON and SimpleXML PHP extensions. (MG)
– When adding a new email template, default the type to the view you were on. (JD)
– Enabled ability to test mail configuration from the mail configuration settings. (MG)
– Replaced Knowledgebase setting “Guest users can post comments” with Knowledgebase Permissions “Post Comments”. (JD)
– Notifications display the proper package custom fields. (JD)
– Updated SSL welcome emails to properly replace the Domain Name tag. (MG)

Bug Fixes:
– Logic for “Days to trigger Pre-Notify autoclose” in the “Ticket Auto Close” service plugin. (JD)
– Bulk Mailer will clean email_queue_addressees when sending emails, and show an improved error message. (JD)
– TLDs are now able to be edited. (JD)

Update your Clientexec to the latest version today and enjoy all the great new benefits of your billing system. If you need help upgrading simply open a support ticket or drop by at http://slack.clientexec.rocks/

Have a Clientexec Wishlist? Is there something you really want to see, or something to make your life easier with Clientexec? Contact us today through our feedback & requests system

We are pleased to announce that the stable release of Clientexec 5.5.3 is now available for all clients to download.

You can find the release files at https://bit.ly/2nx3rz1 – The upgrade process can now be completed with the click of a button from inside your Clientexec. You may still upload all files instead if you prefer.

As with any upgrade, please ensure that you take a full backup of your database before proceeding with the upgrade.

The full changelog is available here.

It is strongly recommended that you upgrade your Clientexec to version 5.5.3.