Development Updates – September 6

Over the past few weeks we’ve been pushing strongly ahead with new features and bug fixes, and we’re really excited about some new features coming in Clientexec 5.5. Here are some of the new features to expect in version 5.5.

FREE Domains!

This feature has been requested numerous times in the past, and we’re proud to announce that starting in Clientexec 5.5, you’ll be able to offer FREE domains to your clients when they sign up for specific packages and package terms. This means you can offer a free .com domain when your client signs up for an annual web hosting package! More information on this important feature will be coming shortly.

Ticket Search Filters Enhancement

You will now be able to create custom ticket search filters that filter based on the subject or content of the ticket.

Default Run-Times for Automation Services

We’ve made it easier for you to get up and running by updating the default run times of our automation services to what we believe should be how most companies operate. As always, you can modify them to your liking. We also plan to introduce a more user friendly way at changing the way you select when a service works in a future release!

PHP 5.6 and invalid mail server SSL certificates

Starting with PHP 5.6, PHP started to verify certificates on SSL connections. While the correct fix for this would be to replace the invalid certificate with a proper one, this might not always be achievable, so we’ve implemented a new setting which allows our mailer to ignore these errors.

CC & BCC email addresses for ticket notifications

Ever need to have a staff member, or a 3rd party notified about a support ticket? This is now possible with the addition of CC and BCC fields for each support ticket.

Minor Bug Fixes

We’re not perfect, and some bugs do make it through our QA process. As always, we’re constantly squashing these bugs as they are found or reported.

Feature Requests

We recently launched a new Feature Request System, and we’re always looking for feedback. Have a feature you always wanted to see in Clientexec? or you don’t like the way something works? Let us know, and we’ll be happy to discuss the best solution to it for everyone.

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